What will you do?
What’s in it for you?
And we’ll reimburse expenses too.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
How much time do you need to give?
This would normally be one or two mornings or afternoons per week. We can be flexible about the time spent and how often you volunteer so come and talk to us.
Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.
If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
How to get involved:
➔ Read through our volunteer roles and decide which one(s) you’re interested in.
➔ Register your interest in volunteering Volunteering with Citizens Advice - Citizens Advice
Once we received your registration, we will invite you to Join one of our taster days with no obligation to join as a volunteer
➔ It will allow you to understand more about the aims and principles of Citizens Advice, the work we do and how we can support our local community
➔ It will allow you to understand the expectations of volunteering, what the commitment looks likes and whether this is right for you.
➔ You will have the opportunity to ask questions and meet others that are considering volunteering
➔ Meet our trainers at the taster day and see what type of training is on offer for the roles you are considering. It’s also a chance for us to find out more about you and to see if the role you’re interested in is a good fit for you