What is ‘Research & Campaigns’?
Our service holds a huge amount of insight and data about the problems our clients and their wider communities face. We use this to do several things:
How we use data and insight
Our local advice centres analyse the needs and issues our clients are facing, and are able to identify when policies or practices become unfair.
The evidence we collate provides information not only to our local authorities but also nationally to Citizens Advice. It is this vital information that is used to support any long-term policy changes.
Any evidence we gather is used anonymously.