RECRUITING NOW: Volunteer opportunities
23 April 2019 09:36

Your skills + our training = win win

All sorts of people volunteer with us and for many different reasons, but one thing that unites them all is that they find it rewarding.
Volunteering with us offers you:
• A chance to meet new people
• Learn new skills
• An opportunity to contribute to your community
• A way of keeping mentally active
• Enhanced employability skills


We're currently recruiting receptionists, digital assessors and General Advisers.


Role Description: Giving information, advice and client support

Many of our volunteers help our clients online, over the phone and face to face, to explore the issues that they need help with and find the information they need to solve their problems.

Some roles involve supporting clients to find this information themselves and to take action, for example, to use a computer to manage their money, pay their council tax bill or find a rented property.

Other roles may involve helping clients with one specific issue, such as completing a benefits form, or switching energy provider, and many of our volunteers help clients with a range of issues, supporting them to weigh up their options and to take action.

Some examples of what you could do:

  1. helping a client with debts work out a reasonable amount to pay back, and making a phone call to an organisation they owe money to.

  2. exploring what benefits a client is entitled to and helping them to complete a benefit application form.

  3. helping a client who has problems with their landlord to understand their housing rights.


No prior experience is necessary in these areas as you’ll receive full training.

Click here for more information or to apply online.