16 hours per week (Tues to Friday 9am to 1pm) Fixed for 1 year with a possibility to extend
Based at Littlehampton with cover occasionally in another centre
5pm – Wednesday 17th April 2019
Friday 26th April 2019
Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives. We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service. You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.
For further details and an application pack please email Danni Colclough at firstname.lastname@example.org