News & Vacancies

Job Vacancy: RECRUITING NOW PAID ROLE - OUTREACH WORKER (PILOT)

We are looking for an adviser to pilot a generalist advice service in Chichester Children and Family centre for 6 months We are looking for an adviser with good IT skills to support clients and advice clients with issues such as, Benefits, Debt, Housing, Employment and Consumer. The adviser must be able to work independently and remotely with a commitment to the aims and principles of the Citizens Advice Service. You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues, understanding when it is appropriate to empower clients and when acting on behalf of vulnerable clients is necessary. This is a pilot so will require a positive and proactive adviser to ensure we learn from and develop the service quickly and respond to the needs of the service users in a short period of time.


Job Vacancy: RECRUITING NOW - PAID ROLE Universal Support - Help to Claim Adviser

Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives. We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service. You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.


Job Vacancy: RECRUITING NOW: PAID ROLE - Trainer

* designing training sessions * training session delivery * supporting learning in the local centre * assessing learning, progress and competence. It is assumed that applicants will have at least the "underpinning knowledge" to design a training session and deliver the session.